Human Capital Insights

3-Step Business-Driven Approach to Engaged & Accountable Learning

Written by Joanne Flynn | 2/10/15 6:49 PM


The central operating principle for PSP is the strategic organizational alignment of human capital to business outcomes. Therefore, all PSP Institute learning and development is business-driven.  The PSP Institute provides human capital development that is aligned with and responsive to organizational business needs.  Since our learning and development are targeted, results are time-efficient and performance-effective.  Our approach is:

  • Targeted, highly focused, and individually relevant
  • Delivered in a short, highly efficient format
  • Designed with immediately actionable information to implement


Focused Topics

Track 1: Professional Skills Track

Track 2: 
Communication Skills Track

Track 3: 
Management & Leadership Track

Track 4: Sales & Business Development Track


3-Step Business-Driven Approach to Engaged & Accountable Learning

Using the Phoenix Strategic Performance Assessment Platform, you can determine the following key metrics:  

1.  Targeted, appropriate, competency-based learning that is:

  • Role and assessment-specific
  • Timely, efficient, and effective 

2.  Accountable and engaged learning tied to ‘timelined’ performance results: 

  • Supported and monitored by the manager
  • Acquired and applied by the employee
  • Monitored for implementation by the PSP Governance Platform

3.  Effective data analytics ensure:

  • Manager and employee accountability for performance
  • Effective learning as part of a continuous monitored improvement process    

We invite you to learn more about the Phoenix Strategic Performance Institute and how it can optimize the productivity and efficiency of your human capital.