Communication Styles | Communication Training

Communicate Effectively to Master Business Relationships

Flat, responsive organizations require that all employees have very sophisticated communication skills. These skills require the employee to not only communicate well on their side, but to understand the fundamental communication issues of the people with whom they are communicating.

Communication, therefore, takes on many aspects. Understanding how receivers of information listen and therefore process your message is a basic knowledge skill. Understanding the motivation of the person with whom employees are communicating determines how they deliver the message.

Employees must understand their own innate communication style to determine changes they must make themselves in order to be effective. Communication is not just about the message, but how to deliver the message as effectively and efficiently to the receiver.

Course Objectives:

The Communication Funnel®
The funnel journey to finding common ground and understanding
Building rapport
Smart questions - Moving through the Communication Funnel®
Questions to gain agreement
Adult listening traps
Listening in the 21st century
Ambiguity and the listening dilemma

Business Communication & the Information Funnel

Communicate Effectively to Master Business Relationships

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