Leading & Managing the Matrix Organization

Although many organizations aspire to be an efficient matrix machine, the reality of operating a matrix organization requires a completely new mindset, structure and skill set.  This new mindset ‘disturbs’ the very core of hierarchy-based organizations. It makes their current operating structures obsolete.

Responsive matrix organizations can achieve incredible efficiencies.  People are highly skilled, involved, accountable, effective and focused on top-line results.  When the matrix organization works, the results are amazing.  When it doesn’t work, the results are distressing.  

Effective matrix management requires an understanding of the new mindset, the new skill sets needed by both management and employees, and a performance structure that recognizes both the hierarchy and matrix operating structure.  

Managing the Matrix Organization

• What is the matrix organization?

• The hierarchy/matrix dilemma - What can go wrong?

• Rules of the matrix organization

• Organization structure and the pressure of the matrix organization 

• Communication and the matrix organization

• Using DiSC® to manage personalities in the matrix organization

• Power, authority and the matrix organization

Leading the Matrix Organization

• What is the matrix organization?

• The hierarchy/matrix dilemma - What can go wrong?

• Rules of the matrix organization

• Resource utilization, organizational structure, and employee potential

• Collaboration and communication and the matrix organization

• Using DiSC® to lead in the matrix organization

• Stakeholder analysis, power, authority and the matrix organization