Essentials for Managing People

Today, the role of the manager is a critical organizational link.  The manager must continually align their internal organization with strategic business objectives that drive business results. To do this, today’s manager must create teams that are outwardly focused and internally responsive, accountable and working at the highest potential possible.  In addition, managers must evaluate their organizations for business agility and resiliency. 


  • Groom future managers and successors
  • Develop a management style that fosters a team-based approach to encourage information exchange focused on best possible business outcomes
  • Develop an understanding of personal management strengths with a plan to develop those attributes
  • Improve individual and organizational performance through a thorough understanding of the key employee motivational drivers used as the basis for progressive developmental coaching
  • Apply management skills to employee development & departmental succession planning, resource allocation and risk analysis

Benefits of Attending

Today and going forward, organizations will be experiencing rapid internal and external change.  Employee skills and knowledge will be in a state of constant reevaluation.  Upskilling, at all levels, will become the new normal.  Both managers and their employees must stay current and relevant in order to ensure that the overall organization is able to deploy highly qualified human capital, on demand.  The role of the manager is the key to creating and maintaining a robust and skilled workforce. Participants will be able to practically apply the knowledge and skills to their jobs.


Part 1:  Managing Effective Business Relationships - DiSC® Profile

Objectives and Topics

  • Participants will review the elements of the DiSC® model as they relate to issues of managing both employees and themselves.  Issues of motivation, delegation and employee development will be the focus.
  • Participants will then analyze employees for both the Phoenix Leadership and DiSC® models as two interconnected management concepts. 
  • Participants will identify how different DiSC® styles present different management challenges.
  • Participants will understand the importance of the issues of employee ownership, responsibility, accountability and consequences.
  • Participants will complete an initial employee assessment incorporating both the Phoenix Leadership and DiSC® models.  An initial action plan will be developed immediately after the session.

Part 2:  Key Knowledge and Assessment Skills for Managing High-Performing Teams – Manager as Planner and Developer of People

Objectives and Topics

  • Participants will be introduced to and become familiar and comfortable with the Phoenix Leadership Model© and connect the model with employee issues for assessment purposes.
  • Participants will learn to understand and identify different management styles.
  • Participants will learn to understand and identify different knowledge, accountability and confidence assessment levels of employees.
  • Participants will learn to match management styles to employee assessment levels.
  • Participants will develop individual assessment and development plans.

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