Managing in a Matrix Organization

Fundamental Best Practices for Success


This program is designed to develop the basic management skills of first-line managers. New managers must learn to make the transition from an independent producer to a leader of people and manager of resources. They must recognize the responsibility of the role of the manager and the importance of employee expectations.


At the conclusion of this program, each participant will be able to:

  • Understand the role and responsibilities of the manager
  • Identify, describe and practice effective communication skills
  • Describe and apply principles of motivation
  • Communicate work requirements and provide employees with the environment to achieve those requirements
  • Identify and practice effective coaching skills


  • Multiple Communication Issues
  • Delegation Dilemmas
  • Employee Feedback and Development
  • Time Management
  • Creativity and Problem Solving


Newly-appointed managers and those who have not received formal management training

Schedule Your 30-Minute Needs Assessment