Strategic Human Capital Insights

3 Controllable Issues to Lead Your Start-Up to Thrive vs. Survive

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According to a recent Fortune article, “Why Startups Fail, According to Their Founders,” founders / CEOs feel pressure to “keep up the façade of success, even when things are actually falling apart behind the scenes.”  So, how do we avoid some of the most common traps and keep your start-up on course?

Reasons for Failure

According to the article, the number one reason for failure, at 42%, is the “lack of a market need for their product.” The other top reasons for failure are:

  • Insufficient capital (29%)
  • Assembly of the wrong team for the project (23%)
  • Superior competition (19%)


According to Hogan, “running out of cash does not cause a startup’s failure.  It’s merely a symptom of another issue.”  

3 Critical & Controllable Issues

With that focus in mind, we are going beyond the numbers to the behind-the-scenes issues that are controllable but must be rigorously and continuously managed.

1. What is your growth strategy?

This assumes you know what your core product is and, more importantly, why your core product fills a need in the marketplace.  How is your product differentiated? Who are your competitors? How can they put you out of business? That is their job.  Advice: The marketplace decides if your product is differentiated, not the smart people sitting in a start-up office.  

2. Human Capital Planning

With your business and growth strategy in constant focus, what are the key roles required to implement your strategy?  What are the key competencies for each role?  This is the benchmark that determines how you put people into appropriate roles.  Plug and play does not work here.  Remember, the wrong person in a key, critical position can doom your strategy.  It’s not about employing friends or legacy loyalty.  Human capital planning starts as early as possible and is about who, in what role, is going to take your start-up to the finish line. 

3. Marketing and Analytics

It’s easy to see how large organizations can afford a marketing strategy.  Can a small start-up afford not to have one?  How are you going to create a presence in a crowded marketplace? How do you plan to get found and drive customers to your website with all the cyber noise out there? How do you decide on a marketing campaign, measure it for success, and then follow up with leads?   Marketing today is a proactive, measurable function with data and analytics to help you manage and measure your marketing success.  Without data, you won't be able to effectively plan your marketing strategy and can end up losing a lot of money paying for ads that aren't generating leads or customers.  

To succeed, here are three controllable issues you absolutely need to manage to thrive in your business:

  1.   The Plan - A rigorous and constantly examined growth strategy
  2.   The People - A sophisticated, smart, and strategically relevant human capital strategy
  3.   The Market - A robust, analytical, on-time, and on-demand inbound marketing strategy


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Topics: Human Asset Management

Posted by Joanne Flynn

Joanne Flynn

Joanne T. Flynn heads up the human capital advisory group, Phoenix Strategic Performance, Inc. Previously, she was a Managing Director with Phoenix Group International and was Vice President / Director of Global Learning and Development at Goldman, Sachs for nine years. Joanne works with organizations as they face global growth and competitive challenges. She works with her clients to be both externally focused and internally responsive. With her unique background, she aligns competitive strategic efforts with related internal organizational leadership challenges. With the benefit of her career-long focus, Joanne contributes the unique insight of aligning strategy to internal organizational structure and process. She focuses on human capital relative to strategic initiatives, accelerated business growth, value creation, and business development. Joanne holds a Master of Arts degree in Business Management from the University of Oklahoma. In addition, she holds a double degree major in History and German from St. Elizabeth University, as well as certificates from a variety of leading universities and professional training and development organizations. Joanne has recently published her latest book, Accelerating Business Success, The Human Asset Management Strategy.

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