Strategic Human Capital Insights

Joanne Flynn Joins CEO Solutions Alliance to Deliver Comprehensive Solutions to C-Suite Executives

Posted by Joanne Flynn

8/8/19 1:05 PM

We are delighted to announce that Joanne Flynn, Founder and Managing Director of Phoenix Strategic Performance, is now also a Principal with CEO Solutions Alliance, providing real solutions to CEO’s. 

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Topics: Phoenix Strategic Performance, human asset management strategy, performance management

How Can You Align Structure, Process & People in IT?

Posted by Joanne Flynn

12/3/16 10:35 AM

Have you asked yourself the basic question, "Does your organization value IT as a good investment?" To help answer this question and others, we have developed an eBook with one of our strategic partners, Quality Service Solutions, Future Proof your It Organization.



For decades, boards, corporate executives and IT directors have sought evidence that IT investments generate business value. Unfortunately, business executives continue to find the link between investments in IT and specific business benefits something of a mystery. Yet, IT executives often assume the link is obvious.

This eBook sets out a new approach that enables enterprises to:

  • Construct a trail of evidence leading from measures of business value to indicators of the contribution made by both the IT function and each professional within IT
  • Gauge the readiness of their organizations’ human capital to add value in the future
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Topics: Phoenix Strategic Performance, Information technology, IT

3 Operational Challenges to Future Proof Your IT Organization

Posted by Joanne Flynn

4/14/16 11:30 AM

Nowhere in any organization is there more potential disruption going on than in IT. This organizational stress can be overwhelming. In the search to create order in this chaotic environment, there are three key considerations you must keep at the forefront as you navigate these stormy waters:

  1. Disruption is BAU 
  2. We Are Now All Technology Companies 
  3. Rethink Everything You Know About Human Capital

  1. Disruption and Disruptive Technologies - The New Normal: 

    Our world, at every level, WILL BE disrupted. The McKinsey Global Institute defines disruptive technologies as new emerging technologies that unexpectedly displace an established one and shakes up the industry. Some disruptors will be easy to spot. Others will come from the most unexpected places. IT organizations are at the heart of this disruption. IT organizations must consciously and continually focus on the outside horizon to anticipate disruption and deal with it as quickly as possible.

  • Living with Disruption as the Norm. BAU and the Steady State are a Thing of the Past: Change has become the norm and business as usual (BAU), which was formally the goal, will become a subset of Change, Transformation and Transition Management. IT must be prepared to accept that as soon as the steady state (BAU) is achieved, disruption will shake things up again. 
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Topics: Phoenix Strategic Performance

2 Ways Startups Must Think About Human Capital Planning

Posted by Joanne Flynn

3/5/15 11:00 AM

You can't start soon enough.  That was one of the key themes of the inaugural, weeklong Startup Phoenix event. Hundreds of sessions delivered by experienced business owners and consultants were available at 5 different locations in the Phoenix area.  Attendance was extraordinary, and the quality of the content presented was remarkable.  As you can imagine, there was a big emphasis on the following three startup drivers:

1. Do you have a product that the market values?

2. Do you have the right team to realize your business goals?

3. Can you outcompete your competition?

Phoenix Strategic Performance delivered a session entitled, The Impact of Human Capital: Human Capital Strategy As a Business Differentiator.  The focus of the presentation was that it’s never too early to start managing people, your most important asset.

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Topics: Phoenix Strategic Performance

It's Time For Your Career Check List

Posted by Joanne Flynn

2/17/15 2:30 PM

Since we are still in the first quarter of the year, it's a great time for you to do a 'Career Self Check'.  Just like organizations go through a performance and compensation review, you should begin a similar process on yourself.

As you look at yourself and your career for 2015 and beyond, here are some important questions you should be asking yourself about where you want to be in your career.
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Topics: Phoenix Strategic Performance

3-Step Business-Driven Approach to Engaged & Accountable Learning

Posted by Joanne Flynn

2/10/15 11:49 AM

Phoenix Strategic Performance (PSP) is pleased to announce the launch of the Phoenix Strategic Performance Institute. 

The central operating principle for PSP is the strategic organizational alignment of human capital to business outcomes. Therefore, all PSP Institute learning and development is business driven.  The PSP Institute provides human capital development that is aligned with and responsive to organizational business needs.  Since our learning and development is targeted, results are both time efficient and performance effective.  Our approach is:

  • Targeted, highly focused and individually relevant
  • Delivered in a short, highly-efficient format
  • Designed with immediately actionable information to implement
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Topics: Phoenix Strategic Performance, human capital

Part 2: 10-Point Guide for Making 2015 Your Best Year Yet

Posted by Joanne Flynn

2/3/15 8:40 AM

This is a guest blog post from May Busch.  May Busch, former COO of Morgan Stanley Europe, brings a fresh perspective to helping people and organizations lead positive change.  Learn more at

Welcome to Part 2 of the 10-Point Guide I’ve developed to help you make 2015 your best year yet.  The Guide is structured in two parts: 

Part 2 - Look Forward: Now it’s time to focus on the year ahead, and build on the takeaways from your “Look Back”.   This is a combination of “dream big” time and getting down to the “nitty gritty” of what you want to make happen for yourself.  Both are valuable and necessary to getting you where you want to be.

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Topics: Phoenix Strategic Performance

You're Invited: Workforce 2020: Strategic Imperative for Effective Workforce Management

Posted by Joanne Flynn

1/15/15 9:30 AM

You're invited to our exclusive Workforce 2020 Lunch & Learn in partnership with the Arizona Technology Council on January 27, 2015.

Topic: Workforce 2020: Strategic Imperative for Effective Workforce Management
Date: January 27, 2015
Time: 11:30 AM – 1:00 PM
Cost: Free to attend.  Secure your spot.
Location: ASU SkySong,1475 N Scottsdale Rd, Room 301 Ingenuity, Scottsdale, AZ 85257 

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Topics: Phoenix Strategic Performance

Phoenix Strategic Performance Partners with Think Global Institute Providing Business Development Training

Posted by Joanne Flynn

11/24/14 4:30 PM

I am delighted to announce that Phoenix Strategic Performance will be participating in a newly launched program, Think Global Institute, Phoenix 2014, in association with the W. P. Carey School of Business at Arizona State University.  

Smalll businesses, and women-owned businesses are crucial to the growing economy.  Over the last 17 years, women-owned businesses have increased dramatically.  In fact, there has been a 68% increase in women-owned businesses since 1997, with more than 9.1 million women-owned businesses operating in 2014, up from 8.6 million in 2013. 
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Topics: Phoenix Strategic Performance

The Importance of Strategic Human Capital Planning

Posted by Joanne Flynn

9/2/14 12:30 PM

It’s never too early to start managing people, your most important asset.  Increase the ROI of your people investment.  Focus on improving financial results by unlocking human capital potential. 

We recently held a Lunch & Learn in partnership with the Arizona Technology Council on September 25, 2014.

Start-up and high-growth companies, by their very nature, are fast-paced and change continually.  Every person in every role will make a critical, strategic difference.  There is no room for error and no place to hide. During the Lunch & Learn with the Arizona Technology Council, attendees learned how to take a disciplined approach to strategic human capital planning focusing on business agility and unlocking the strength of your people.

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Topics: Phoenix Strategic Performance, DiSC Assessment, Leadership

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