Strategic Human Capital Insights

Is Your IT Team Value Creators, Value Sustainers or Value Eroders?

5/8/17 11:00 AM


Every human asset action has an equal and opposite human asset reaction
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Human Asset Management-4.jpgAt a recent Information Management forum, I presented this topic to senior IT leaders and here is a summary of the presentation topics.

Today’s IT Operating Context

According to Fortune’s Global Forum, we are now all technology companies. Companies with the best IT strategy can emerge as corporate winners. We know that the best corporate strategy can fail at implementation without a robust IT strategy supporting it. At the core of a robust IT strategy are the operating challenges of today’s human capital.

If people really are our most important asset, what does this truly mean around how we think and act? Let’s elevate the organizational narrative from Human Capital Management to the complex dynamics of Human Asset Management. It’s time to take a new approach to human asset management strategy including:

  • Organizational Risk Management Assessment
    • Value Creation and Continual Transformation
    • Growth Acceleration and Competitive Advantage
  • Challenges of Technology: IT – Business Alignment Model©
  • Role and Competency Job Benchmarking Against the Business Strategy
  • Asset-based Approach© to IT Human Capital Assessment and Gap Analysis
  • Organizational Impact Assessment
  • Future-focused IT Workforce / Human Asset Planning

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Human Asset Risk Management Strategy

Evaluating Human Capital from a Human Asset Management Strategy perspective is complex, multifunctional and holistic. It must incorporate the seemingly disconnected organizational and behavioral threads that weave a fabric of Human Capital throughout the organization. This fabric helps embed a culture of continuous learning and knowledge / skills relevancy. It must include and evaluate the following organizational threads:

  • The Organizational / Departmental Stress Points - Push and Pull
    • Dynamic 21st Century Issues – The Push into the Unknown Future
    • Background – The History and Legacy – The Pull Back to the Known Past
  • Workforce 2020 Research – CEO Leadership Challenges
  • Change as a BAU Business Driver – it’s now the new normal
  • Human Capital as an Asset – Are they appreciating or depreciating?
  • Strategic Assessment Process Benchmarked to the Strategy
    • Value Creators, Value Sustainers and Value Eroders
  • Risk Management and Organizational Impact Analysis
    • Value Creation and Growth Acceleration
    • Organizational Agility
    •  Strategic Human Capital Capacity forecasting


What are the Risk Management Questions?

With the rate of change increasing at an unprecedented rate and skills deteriorating within 2 – 2.5 years, a risk management assessment starts with the following two questions?

  1. Would you rehire your current team of people when benchmarked against the strategy?
  • If not, what are you going to do about it?
  • If so, how will you ensure they continue to stay relevant?
  1. What is the risk / cost of not investing in human capital to:
    • Strategic goals and competitive advantage?
    • ROI?
    • Organizational agility and resilience?


When Human Capital & Business Strategy Align, the organization experiences:

  • Growth Acceleration
  • Organizational Agility
  • Business Resiliency
  • Peak Performance Against the Benchmark
  • Knowledge / Skills Relevance with Continuous Workforce Gap Analysis & Planning Process



Are you looking to build the IT department of the future? Download the IT Competency Checklist to help you determine if your IT Department is ready to perform at sustainable peak levels for all necessary business skills in your organization.

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Topics: Information technology, human asset management

Posted by Joanne Flynn

Joanne Flynn

In 2014, Joanne Flynn founded Phoenix Strategic Performance, a strategic human capital advisory firm. Prior to this, Joanne was Vice President at Goldman Sachs for 10 years responsible for global learning and development. She then led the consulting practice of Phoenix Group International, a consulting firm specializing in global financial service. Joanne is now taking best practices from the people-intensive financial services industry and adapting those best practices to startup and growth businesses. She is a thought leader in the areas of strategic organizational alignment, organizational agility, human capital gap analysis, leadership challenges for the new workplace and transformation leadership.

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